Terms of Service

These terms and conditions apply when posting a job or request on ngoutsource :

1. General Usage

Everyone on ngoutsource.com can create a free profile and post as many jobs as possible. A Seller may post the same job only once. Duplicated or very similar jobs may be deleted. Seller’s and Buyer’s identity is anonymous.

Sellers may not accept payments from ngoutsource.com buyers outside of ngoutsource (directly through a Seller’s Bank account or any other service). Seller’s and buyer’s identities is are always anonymous.

To protect our user’s anonymity, requesting any personal contact details is not allowed. Posting of adult, illegal, copyright protected, violent, nonsense or other improper material on ngoutsource.com is strictly prohibited!

Contents on ngoutsource.com are moderated, users posting, messaging and file transfer.

At the moment the maximum amount to post a job on ngoutsource.com is N1,000,000.00

95% of the funds that are collected are disbursed to the Seller on ngoutsource.com. And ngoutsource.com marketplace charges a service fee of 5%.

You are responsible to scan all transferred files for viruses and malware. ngoutsource.com will not be held responsible for any damages caused by infected files.

You can access all communications and files that are related to an order from the private message box (with your email addresses or URLs).

Make sure you describe your jobs final deliverable in detail. Indicate amounts, duration, file formats etc.

2. Buyers Ordering Jobs 

Buyers can order for services online through our third party payment gateway (paystack). After payment has cleared, the Seller will be notified about the service and start working. A Buyer will be notified of order status changes by email.
Buyers and Sellers may at any time mutually cancel the order without a negative effect on the Seller’s rating. If for any reason your order gets rejected, your amount will be placed in your ngoutsource balance and will be available to you for purchasing other jobs on ngoutsource.com. Any funds you may have in your balance will automatically be used on your next purchase (You may not have to go through the payment process again).

Sellers’ and buyers’ identities are anonymous. Do not request or provide emails to users on the site. Buyers must not offer sellers with payments or transactions conducted outside of ngoutsource.com. All communication should be done within the ngoutsource.com chat platform on members dashboard.

3. Withdrawing Funds

Funds can be withdrawn only to your local Bank account. Ngoutsource.com supports daily withdrawal request. Means no waiting period for your payments.

To request a withdrawal, log-in to your account; click on Payments -> Withdraw Money -> Withdraw button and you will see payment notification in your Bank account on same day.

To be eligible for withdrawal, you must have a minimum balance of ₦2000.

The only way to withdraw funds is through Bank Account.  There is no alternative payment method.

4. Ownership and Limitations

Users agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to ngoutsource.com, including  job texts, photos, videos, usernames, user photos, user videos and any other information may be used by ngoutsource.com for marketing and/or other purposes.

We wish to remind that ngoutsource content is based on User Generated Content (UGC). ngoutsource does not check user uploaded/created content for violations of copyrights, trademarks or other rights. We invite everyone to report suspected violations together with proof of ownership. Content that has been reported and that has been found guilty of violating these terms  will be removed.

By offering a service, the Seller asserts that it has sufficient permission to provide, sell or resell the service that they offer on ngoutsource.com.

5. General Terms

In case of a dispute with a Seller, you should use ngoutsource internal dispute resolution.

If a Buyer/Seller has a dispute which they fail to resolve, please open a support ticket.

When a buyer is refunded for a canceled job, he/she can only receive money back via his/her ngoutsource account and can-not get his/her money back through the Bank.

ngoutsource reserve the right to put any account on hold or permanently cancel accounts due to misbehavior. We have the right to remove/edit your job at any time (with or without reason).

Spammers will be permanently blocked and banned!

6. Refunds

We do not offer refunds for digital product sales or support subscription renewal fees. All sales are final. If there is an issue regarding a theme, we will address the problem. Unfortunately, there is no effective way for us to both combat fraud and issue refunds. We will be happy to answer questions regarding our theme before your purchase to insure it will meet your needs. Thank you for your understanding.

Late Delivery

If a Seller is late and has provided no communication, we encourage Buyers to cancel the order as soon as possible.

7. Disclaimer

Ngoutsource.com is simply a hub for Buyers to meet Sellers. Ngoutsource.com cannot be held responsible for copyright issues or disputes made about the job. By submitting any job, Sellers take full responsibility and liability upon themselves to deal with the copyright claims.

Disputes

We encourage our Buyers and Sellers to resolve any issues between themselves. If for any reason this fails, you can contact us.